Yourgeek.gr (hereinafter referred to as "Yourgeek") provides web hosting to people all around the world. We have the responsibility to protect each client and provide them with the best service possible. The following guidelines were designed to ensure that our services remain of the utmost quality. Please read very carefully before ordering and/or using Yourgeek services.
Content
All services provided by Yourgeek.gr may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless Yourgeek.gr from any claims resulting from the use of the service which damages the subscriber or any other party.
Note: Pornography and sex-related merchandising are prohibited on any Yourgeek.gr server. This includes sites that may infer sexual content, or Link to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to Yourgeek.gr servers or any other server on the internet. Links to such materials are also prohibited. Contact our sales department for any clarifications.
Examples of non-acceptable content
- Pirated software
- Bulk Email related products
- Pornography
- Hacking/cracking related websites
- Warez and/or copyrighted MP3s
- Material illegal under United States of America law
- Sites containing or linking to material that may be considered detrimental to the public health, safety, or welfare. (Such as, but not limited to: Anarchists Cookbook, bomb making, weapon information, or anything else that may be considered detrimental or illegal.)
Yourgeek.gr will be the sole arbiter as to what constitutes a violation of this provision, and reserves the right to deactivate and remove any site at any time for any reason without refund
Copyright Violations
Yourgeek.gr will respond to all reports of infringement that are formatted in accordance with the Digital Millennium Copyright Act and any other applicable copyright laws. Notices of infringement that do not comply with this act will not be processed. We will act in accordance with the DMCA when handling infringement reports.
System Resource Usage
If Yourgeek system administration team determines that an account is utilizing an unacceptable amount of system resources, Site5 may temporarily deactivate the account in question. If Site5's staff deems necessary, an eviction notice may be sent to the customer of an offending account providing them with ten (10) days in which to either upgrade to a dedicated server or locate a new provider. This only occurs in extreme cases; Site5 will do all it can to assist customers prior to this scenario.
Yourgeek.gr will be the sole arbiter as to what constitutes a violation of this provision. Because of the nature of this provision, each account will be considered and analyzed individually.
Link: Resource Usage Policy
Backups
Yourgeek performs nightly backups of shared and reseller servers; however, these backups are for Yourgeek's administrative purposes only, and are in NO WAY GUARANTEED! Customers are responsible for maintaining their own backups on their own personal computers. Yourgeek does not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly (even if the malfunction was due to negligence on Yourgeek's part). We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty. Always back your site up to your personal computer! We make no guarantees about the availability of backups.
Unsolicited Email (SPAM)
SPAMing, or the sending of unsolicited email, from a Yourgeek.gr server or using a return email address that is maintained on a Yourgeek.gr server is STRICTLY prohibited. Using SPAM to advertise a site hosted on Yourgeek's network also constitutes as a violation of this provision. Yourgeek.gr will be the sole arbiter as to what constitutes a violation of this provision. Sites found to be in violation of our SPAM policies will be immediately deactivated and no refund will be issued.
Support Abuse
At Yourgeek's, we always treat our customers with the utmost respect. In return, we expect the same from you. If our staff feels that you are consistently addressing them in a demeaning or rude manner, your account may be suspended and you may be asked to take your business elsewhere. In the event that we terminate service for support abuse, customers will be given ten (10) days notice to find a new host. A pro-rated refund may be issued on a case-by-case basis.
Server Abuse
Any attempts to undermine or cause harm to a Yourgeek.gr Internet Solutions server or customer of Yourgeek.gr is strictly prohibited.
Yourgeek.gr will be the sole arbiter as to what constitutes a violation of this provision. Accounts found in violation of this provision will be subject to immediate account deactivation without refund. Yourgeek.gr will turn all available information about abuse incidents, including customer contact data, over to the proper authorities and press charges.
Cancellation
Cancellations are processed by our Billing department. To cancel an account, submit your cancellation request to Billing via email. To expedite your request, be sure to include the following information:
- Primary domain name on the account
- Answers to your two selected security questions
- Verification that you have downloaded a backup of all necessary files
The above information is required for the protection of all customers.
Failure to Follow Policies
Failure to fully comply with these terms is grounds for account suspension and/or deactivation (with or without refund, subject to Yourgeek's discretion). Any accounts and/or servers contained within Yourgeek's network must adhere to the above policies.
We reserve the right to remove any account without prior notice. If we deactivate your account for violating policy, you will forfeit your rights to a refund--and none will be given. No refunds for advanced payment. Our normal policy is a warning first, and account deactivation the second offense, but no warning is required.
Yourgeek.gr reserves the right to deactivate and remove any site hosted on our servers that contains any content that it deems in its sole discretion to be unacceptable, undesirable or contraindicated.
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